Last updated January 24, 2024

This Shipping & Delivery Policy is part of our Terms of Service ("Terms") and should be read alongside our main Terms: https://rb-home.store/policies/terms-of-service.

Please carefully review our Shipping Policy when purchasing our products. This policy will apply to any order you place with us.

ORDER PROCESSING:

Please allow 1-2 days to process your order. Expect an email within 1-2 days to let you know your order is coming!

WHAT ARE MY SHIPPING OPTIONS?

We offer free standard shipping on all orders.

DO YOU DELIVER INTERNATIONALLY?

We offer worldwide shipping, except in countries and territories under international sanctions. 

Shipping is free for all international orders.

The usual estimated delivery time is 5 to 14 days. Delivery time may increase to 24 - 30 days, depending on the shipment destination.

Your order may be subject to import duties and taxes (including VAT) incurred once a shipment reaches your destination country. [Your Company] is not responsible for these charges if they are applied and are your responsibility as the customer.

ARE THERE OTHER SHIPPING RESTRICTIONS?

We don't ship to countries and territories, that are under international sanctions

WHAT HAPPENS IF MY ORDER IS DELAYED?

If delivery is delayed for any reason, we will let you know as soon as possible and advise you of a revised estimated date for delivery.

For EU and UK consumers: This does not affect your statutory rights. For more information, please refer to our Terms.

QUESTIONS ABOUT RETURNS?

We accept returns up to 14 days after delivery if the item is unused and in its original condition, and we will refund the complete order amount. 

If your order arrives damaged in any way, please email us as soon as possible at support@email.com with your order number and a photo of the item’s condition. We address these case-by-case but will try to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at support@rb-home.store.

If you have questions about returns, please review our Return & Refund Policy: https://rb-home.store/policies/refund-policy.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us by:

Email: support@rb-home.store